Chase Auto offers auto financing for new or used cars. Refinancing is not available. You can also buy out your lease using Chase Auto Loans.
If you want to finance a new or used car with a Chase Auto loan, you start by choosing a dealership that is part of the Chase network. The dealership will be the original creditor of the loan, and then the financing of the loan will be allocated to Chase.
However, you can be prequalified on the Chase Auto website if you are still in the research phase. The good news is that it doesn’t affect your credit score and you don’t have to fund with Chase. After getting your prequalified amount, Chase provides a tool to search for dealers within its network.
Once you have found a dealership, if you also know the make and model of car you are interested in, you can take the next step and complete an online application. You will need to provide your personal information (name, address, social security number, employment information, income, email address) as well as car details, amount and duration of financing. If you already have an account with Chase, you can log in first and your information will be automatically populated. Once submitted, Chase will pull your credit report and verify your income, credit, repayment capacity and guarantees.
Once approved, your loan application will be sent directly to your chosen dealership and your rate is locked in for 30 days. If you decide to make changes to the vehicle, Chase and the dealership will adjust the financing offer as needed.
Chase Auto does not disclose the annual percentage rates it charges for its loans. It does not charge an origination or application fee (except for Indiana residents, who pay an origination fee of $195), but it does charge a late fee.
Chase only underwrites loans for used cars less than 10 years old and with less than 120,000 miles. It will also not finance vehicles with branded titles, which indicates an insurance incident.
The loan amount must be at least $4,000. Payment terms vary from 12 to 84 months depending on the amount of the loan.
Chase does not charge any prepayment fees if you choose to prepay the loan.
Chase offers a 0.25 point APR discount for Chase private customers. To be a Chase Private Client, you must either have an average daily balance of $150,000 in your Chase Private Client checking account and linked eligible deposits and investments, a linked Chase Platinum Business checking account, or pay a monthly service fee of $35 $.
Chase Auto does not disclose its minimum qualifications. However, if you are unable to meet loan eligibility on your own, you have the option of applying with a co-applicant.
Chase Auto operates in all 50 states and you must be at least 18 years old to apply.
Chase Auto is part of JPMorgan Chase, the largest commercial bank in the United States. The Consumer Financial Protection Bureau received 214 complaints about Chase auto loans in 2021; Chase responded quickly in all but one case. It closed 175 complaints with an explanation, 22 with non-monetary relief and 17 with monetary relief. Chase has an A- rating with the Better Business Bureau.
Chase offers customer service for its auto loan customers at 800-336-6675, with representatives available Monday through Friday from 8 a.m. to 7 p.m. EST and Saturday from 9 a.m. to 6 p.m. ET. You also have the possibility to contact us by e-mail if you log in to your account. There is no real-time chat function.
Chase Auto allows prequalification and then allows you to arrange financing before entering the dealership, which can help you feel empowered and reduce paperwork and time. You are limited to working with Chase partner dealers, and no qualification or pricing details are offered up front. Chase also does not refinance existing loans.
- People who want to avoid the dealership paperwork by applying in advance.
- People who are loyal to the Chase brand, especially Chase Private Clients, who can benefit from the loan discount.
- People shop at Chase Auto’s partner dealerships.